Integrations · How-to
Jira and Polarion
Publish baselines to Jira or Polarion, send single drafts, and read status back.
Updated 11 Nov 20261 min read
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- What Tracewright does
- Quick start: your first project
- Roles and who can do what
- How AI drafting works
- Review flows and electronic signatures
- Traceability and release readiness
- Add meetings, documents and emails
- Record meetings
- Review and approve records, day to day
- Checklists and review meetings
- Baselines and publishing
- Risk management
- Project memory, search and the assistant
- Administrators: first steps
- AI models and governance
- Jira and Polarion
- Microsoft 365, Teams and Outlook
- Alerts to Teams channels and webhooks
- Desktop app and browser extension
- Import from DOORS, Polarion, Jama and other tools
- Troubleshooting
- Frequently asked questions
- Modules
What you need
| System | You need | Notes |
|---|---|---|
| Jira | Site URL, project key, a service-account email and API token (Cloud) or a personal access token (Data Center) | Use a project-scoped account |
| Polarion | Polarion URL, project ID, a personal access token; optionally a map from record kind to work-item type | REST API (2304 or later). Older versions: import the ReqIF from the project export |
Set it up
- Administration → Integrations → Add, choose Jira or Polarion and fill in the details.
- Test the connection.
- A different administrator approves it. Until then it is pending and can't be used.
- Choose which data classes it may receive.
- In a project, pick it as the publication target (Project → Settings → Integrations).
What happens
- Baselines: each approved record becomes an issue or work item, updated on later baselines, with traced pairs linked. Obsolete records are marked withdrawn (Jira: a
tracewright-obsoletelabel and a comment; Polarion: an[OBSOLETE]title prefix and optional status). - Single drafts: a project that doesn't use the full design-controls review can link to a project in the tool (Settings → Connected tool); accepted drafts become issues or work items there, and their status is read back on demand.
Good practice
- Suspending an integration stops it at once, including a publication in progress (which rolls back).
- Recent calls shows every request made, filterable by project.
- Retire integrations no project uses; their call log is kept.
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