FAQ · FAQ
Frequently asked questions
Deployment, AI, security, standards, modules and pricing in short answers.
Updated 11 Nov 20262 min read
All Tracewright pages
- What Tracewright does
- Quick start: your first project
- Roles and who can do what
- How AI drafting works
- Review flows and electronic signatures
- Traceability and release readiness
- Add meetings, documents and emails
- Record meetings
- Review and approve records, day to day
- Checklists and review meetings
- Baselines and publishing
- Risk management
- Project memory, search and the assistant
- Administrators: first steps
- AI models and governance
- Jira and Polarion
- Microsoft 365, Teams and Outlook
- Alerts to Teams channels and webhooks
- Desktop app and browser extension
- Import from DOORS, Polarion, Jama and other tools
- Troubleshooting
- Frequently asked questions
- Modules
Can we use Tracewright without AI?
Yes. Every record can be written, reviewed, signed, traced and released by hand. AI drafting is a module you can switch on per project.
Which AI models does it use?
The ones your organisation approves, including self-hosted models. Administrators choose providers and models, which data classes each may see, and budgets.
Do AI agents approve anything?
Never. Agents only draft. Every approval, publication, closure and risk acceptance is a named person's decision, recorded and, where required, signed.
SaaS or on-premises?
Both. Use our managed service, or deploy Tracewright in your own cloud or data centre. Licences are per module and per connector.
Which industries and standards does it support?
Domain profiles are built in for medical devices, automotive, aerospace, defence, industrial machinery, rail, energy and process, consumer electronics and general product development, with about 70 standards in the library. You can create your organisation's own profile.
Is there an audit trail?
Every change in a project is recorded and chained so tampering shows; you can verify the chain from Project → Audit. Comments, signatures and revisions are permanent.
How do electronic signatures work?
The approver chooses the signature's meaning and re-enters their password. The signature records the person, meaning, time and exact revision. A project can require several signatures in a set order.
Can we bring our existing requirements?
Yes: import from ReqIF (DOORS, Polarion, Jama, Codebeamer and others) or CSV, and test results from JUnit XML or CSV. See Import.
Which tools does it connect to?
Jira, Polarion, Microsoft 365 (SharePoint, Teams, Outlook), Google Workspace, Teams channels and any webhook. New connectors can be added for other tools.
How is Tracewright validated?
Administration → Validation runs automated qualification checks and produces IQ/OQ/PQ evidence for Tracewright itself, with a validation plan, risk assessment and trace matrix.
How much does it cost?
It depends on the modules, connectors and number of users. Sign up or contact us and we'll size it with you.
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