TEMIS: one live picture of every polyclinic, appointment and medicine
In shortTEMIS, the TASA ECHS Management Information System, is the central monitoring system Intellobots built for HQ TASA as the third phase of the ECHS programme. It pulls data from appointments, medicine inventory and existing systems into real-time dashboards and reports, so commanders can see how every polyclinic is performing and act on data rather than paperwork.
- systems unified: appointments, medicines and existing software
- 3
- systems unified: appointments, medicines and existing software
- analytics and MIS reports for management
- Real time
- analytics and MIS reports for management
- beneficiaries the systems are built to scale to
- 52 lakh+
- beneficiaries the systems are built to scale toSource (opens in a new tab)
Figures link to the published report they come from. Targets are labelled as targets.
The challenge
What wasn't working
With appointments and medicines now digital, the remaining gap was oversight. Information about each stakeholder sat in separate systems and periodic returns, so problems surfaced late and decisions relied on whoever reported last.
What we built
The solution
TEMIS (TASA ECHS Management Information System) is the central monitoring system: it captures data from every module, collates it and turns it into real-time analytics and MIS reports, so managers and higher management see the same numbers at the same time. It was designed to integrate the software already in use, so nothing had to be thrown away to get the full picture.
Impact
What changed
- Real-time analytics and MIS across appointments, medicines and existing ECHS software
- Built for accountability and transparency, giving higher management better control and supporting data-driven decisions
- Presented to senior defence leadership as part of the ECHS programme
Where this fits
Three systems, one programme for HQ TASA.
Three systems Intellobots built for the Indian Army's HQ TASA, told as one journey: a veteran, a clinic, a medicine and a commander.
01 · Book
A veteran books a doctor from home.
The ECHS appointment app, built by Intellobots for HQ TASA, launched on Army Day 2018. Ex-servicemen and their families pick a polyclinic and a slot online instead of travelling to stand in line, then rate the visit afterwards.
02 · Polyclinics
Sixteen polyclinics, one booking system.
Appointments flow to 16 ECHS polyclinics across Telangana and Andhra Pradesh, so each clinic sees its day before it starts, and headquarters sees every clinic.
03 · Medicines
Medicine indents run end to end.
MIMS, reported as the first system of its kind in India, carries each medicine indent through approval, procurement and distribution, with online financial concurrence from the Controller of Defence Accounts (CDA).
04 · TEMIS
Command gets one live picture.
TEMIS, the TASA ECHS Management Information System, pulls appointments and medicines into live dashboards, so commanders act on data instead of paperwork. It was reported as likely to be adopted pan-India, for 52 lakh+ ECHS beneficiaries.
How it unfolded
2018
Phase three planned
Announced at the February 2018 stakeholder conference as the step that ties the programme together.
Aug 2018
Army HQ briefing
Presented to the DG Information Systems as the system was being built.
Press
In the papers
Independent coverage of this work. Links open the original articles.
- The Hans India
- Deccan Chronicle
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