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Defence & GovernmentRashtriya Sainik Institute

One super app for every service at the Rashtriya Sainik Institute

In shortFor officers and members of the Rashtriya Sainik Institute we built a super app that brings the institute's services into one place, instead of a separate counter, register or phone call for each.

The challenge

What wasn't working

Members used the institute's facilities through separate counters and registers. Bookings, notices and requests were spread across phone calls and paper, and the institute had no single view of who used what.

What we built

The solution

The super app gives members one login for the institute's services: bookings, requests, notices and feedback, with the institute's staff managing each service from an admin console. New services can be added to the same app as the institute grows, so members never need another app.

Impact

What changed

  • All institute services in one app with one login
  • Bookings and requests handled without counters or phone calls
  • One view of usage for the institute's management
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