Terms of use

1. Agreement to these terms

This website, its pages, tools, assistant, downloads, quote builder and emails (together, the “Site”) are operated by Intellobots Technologies Pvt Ltd, a company incorporated in India with its registered office at Level 2, Plot 68 & 69, Beverly Hills, Jubilee Hills, Hyderabad 500081, Telangana, India (“Intellobots”, “we”, “us”).

By accessing or using the Site you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site for an organisation, you confirm you are authorised to accept these terms for it.

2. Permitted use

You may browse the Site, read and share links to its pages, and use its forms and tools for genuine business enquiries. You must not:

• copy, scrape, crawl at scale, mirror or republish the Site or its content, except as allowed in clause 6 or by search engines and AI services following our robots.txt;
• attempt to gain unauthorised access, probe for vulnerabilities, overload, disrupt or bypass any security or rate limit;
• submit false, misleading, unlawful, infringing or harmful information, or use the Site to send spam or impersonate anyone;
• try to make the website assistant reveal internal information or act against these terms; or
• use the Site in breach of any applicable law, including the Information Technology Act, 2000.

We may restrict, suspend or block access to the Site, in whole or part, at any time and without notice, including where we suspect misuse.

3. Information on the Site is not an offer or advice

Content on the Site (including product descriptions, specifications, prices, estimates, timelines, case studies, articles, examples and answers from the assistant) is provided for general information only. It may be incomplete, simplified or out of date, and it may change without notice.

Nothing on the Site is an offer capable of acceptance, a warranty, a guarantee of results, or professional, legal, financial or engineering advice for your situation. You should make your own assessment before relying on any of it.

Only a written quote, order form, statement of work or contract signed or expressly confirmed by an authorised person at Intellobots binds us, and only on its own terms.

4. The website assistant and automated features

The Site uses AI and automation, including a chat assistant that may answer first. Its answers are generated automatically from our published information and may be inaccurate or incomplete. They do not bind Intellobots, and no commitment, price, discount, delivery date or promise made by the assistant is valid unless a person at Intellobots confirms it in writing.

Please don't share confidential, sensitive or personal information with the assistant beyond what is needed to contact you.

5. Quotes, estimates and downloads

Estimates from the quote builder are indicative. Quotes are valid only for the period stated on them and are subject to our review, scope confirmation and the terms stated on the quote. Prices exclude taxes unless stated. We may decline any request.

Downloads (such as datasheets and guides) are provided for your internal evaluation. You may not resell or republish them.

6. Intellectual property

The Site and all its content, including text, designs, graphics, photographs, video, code, data, logos and the names Intellobots, ThingsX and related marks, are owned by or licensed to Intellobots and are protected by copyright, trade mark and other laws. No rights are granted to you except as expressly stated here.

You may quote short excerpts with clear credit and a link to the source page. Any other use requires our prior written permission.

Names, logos and marks of clients, partners and other third parties belong to their owners. They appear to describe genuine work, partnerships, coverage or compatibility, with permission where we have it, and do not imply endorsement beyond what is stated.

7. Concerns about content: notice and takedown

We take concerns seriously and act on them quickly. If you believe anything on the Site, including a logo, name, image, quote, case study, article, statement or other information, is inaccurate, infringes your rights, reveals confidential or personal information, or should not be there, please contact us first so we can resolve it:

• use our content and data request form, or email info@intellobots.com with the subject “Content concern”;
• tell us which content (page link), why it concerns you, who you are, and your authority to act (for example, as the owner of the brand or the person concerned).

We will acknowledge your notice, verify your identity and authority, review the content, and, where the concern is valid, correct or remove it, normally within 7 working days of verification and in any case within the time the law requires. We will tell you what we did and send a written confirmation.

You agree to raise any concern about content on the Site with us in this way, and to give us a reasonable opportunity (at least 30 days from verification) to investigate and resolve it, before taking any other step, such as a public complaint, demand or legal proceedings, except where the law does not allow this requirement or urgent interim relief is needed to prevent imminent, irreparable harm.

8. Third-party services and links

The Site links to and uses third-party websites and services (for example Google, YouTube, LinkedIn, Meta, WhatsApp, payment, email and analytics providers). We do not control them and are not responsible for their content, availability, security or practices. Their own terms and privacy policies apply when you use them.

9. No warranties

To the fullest extent permitted by law, the Site and all content and features are provided “as is” and “as available”, without warranties or representations of any kind, express or implied, including as to accuracy, completeness, fitness for a particular purpose, non-infringement, availability, or freedom from errors, viruses or other harmful components. We do not warrant that the Site will be uninterrupted or secure, or that defects will be corrected.

10. Limitation of liability

To the fullest extent permitted by law:

• Intellobots, its directors, employees, partners and suppliers are not liable for any indirect, incidental, special, consequential, exemplary or punitive loss or damage, or for any loss of profit, revenue, business, contracts, goodwill, data or anticipated savings, arising out of or in connection with the Site or its content, however caused (including negligence) and even if foreseeable or advised of the possibility;
• we are not liable for any decision you make or action you take in reliance on the Site, the assistant or any estimate, or for content, products or services of third parties; and
• our total aggregate liability arising out of or in connection with your use of the Site is limited to ₹1,000 (one thousand Indian rupees).

Liability for products and services we supply under a separate contract is governed only by that contract. Nothing in these terms excludes liability that cannot be excluded under applicable law.

11. Your responsibility

You agree to indemnify and hold Intellobots and its directors, employees and partners harmless from any claims, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your breach of these terms, your misuse of the Site, or any information or content you submit.

12. What you send us

You confirm that information you submit (in forms, chats, uploads or emails) is accurate and that you are entitled to share it. Do not send confidential information unless we have agreed confidentiality in writing. Ideas, feedback and suggestions you send may be used by us without obligation to you. Personal information is handled under our Privacy Policy.

13. Disputes, governing law and jurisdiction

These terms and any dispute arising out of or in connection with the Site are governed by the laws of India.

Talk to us first. Before starting any proceedings, you agree to send us written notice of the dispute at info@intellobots.com (or to our registered office), describing it and the outcome you want, and to try in good faith to resolve it with us for at least 30 days from our acknowledgement.

Any dispute not resolved within that period shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement or, failing agreement, in accordance with the Act. The seat and venue of arbitration shall be Hyderabad, Telangana, and the language English. Subject to this, the courts at Hyderabad, Telangana have exclusive jurisdiction. Either party may seek urgent interim relief from those courts.

14. Grievance officer and contact

In line with the Information Technology Act, 2000 and the rules under it, and the Digital Personal Data Protection Act, 2023, you may raise any grievance about the Site or your data with our Grievance Officer: Raj Vihari Vudattu, CEO, Intellobots Technologies Pvt Ltd, Level 2, Plot 68 & 69, Beverly Hills, Jubilee Hills, Hyderabad 500081. Email: info@intellobots.com. We acknowledge grievances within 24 hours where required and aim to resolve them within 15 days.

15. Changes and general terms

We may change these terms at any time by updating this page; the “last updated” date shows the current version, and we'll ask you to accept material changes when you next visit. Continued use after an update means you accept the updated terms.

If any part of these terms is held invalid or unenforceable, it is limited to the minimum extent necessary and the rest remains in force. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these terms; we may transfer ours. These terms, with the Privacy Policy, are the entire agreement about use of the Site and override anything said by the assistant or on other pages.