Personal Data

Personally identifiable information, such as your name, work email address, phone number, company name, and job title, which you voluntarily give to us when you:

• Schedule a live demo of our ThingsX platform.
• Book a tour of our GCC Innovation Lab.
• Request access to watch product demonstrations.
• Download our product brochures or whitepapers.
• Submit inquiries through our contact forms.
• Register for an account on the ThingsX Console.

Usage and Technical Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times. We also use Google reCAPTCHA to prevent spam on our forms, which involves collecting hardware and software information, such as device and application data, and sending it to Google for analysis.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your subscription and payments.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Offer new products, services, and/or recommendations to you.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For marketing inquiries, we generally retain data for as long as we maintain an active relationship with you or until you request deletion.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data.
• Object to Processing: The right to object to our processing of your personal data, particularly for direct marketing.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Intellobots
Level #2, Plot no, 68 & 69, Beverly Hills,
Jubilee Hills
Hyderabad, Telangana 500081
Email: info@intellobots.com